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Product & Roadmap

Product management is mostly listening, planning, and explaining — to customers, to engineers, and to stakeholders. These workflows take the repetitive parts of that loop off the product manager's plate so the time goes into the judgement calls that actually need a human.

Use Cases

Use Case Description
Customer Feedback Theme Digest Aggregate inbound feedback from support, surveys, and NPS, cluster it into themes, and post a weekly digest to the product channel
Customer-Facing Release Notes Drafter Turn the week's merged user-facing pull requests into a customer-friendly release notes draft for review
Roadmap Stakeholder Update Fortnightly brief on Linear roadmap movement — what shipped, what slipped, what's next — drafted for stakeholders
Feature Request Triage & Deduper When a support ticket asks for a feature, check the backlog, link or create the right item, and reply on the ticket
Beta Programme Feedback Triager Sort beta-programme feedback into bug, UX, feature request, or praise, log it in Linear, and keep the team's beta thread current
Launch Readiness Brief When a Linear initiative moves to Ready to Launch, walk the pre-launch checklist and post a green/red status to the launch channel
PRD Skeleton Drafter When an idea is marked Drafting, gather the related feedback and tickets, and draft a PRD skeleton in Notion for the PM to expand
User Interview Synthesiser When a user research interview is recorded in Fathom, extract themes, pain points and quotes, and log them to Notion and Slack
Public Roadmap Publisher When a Linear initiative changes phase, update the public-facing Notion roadmap with customer-friendly wording and brief marketing on shipped work
Product Metrics Weekly Narrative Every Monday, join last week's metrics to what shipped and post a short narrative to the product channel, tying the numbers to the work