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Beta Programme Feedback Triager

Example prompt: "When someone submits our beta feedback Typeform, work out whether it's a bug, a UX problem, a feature request or praise, log it in Linear with the right label, and post a short note in our #beta Slack thread so the team can see what's coming in."

The Problem

Beta programmes generate a few weeks of intense, mixed feedback — bugs, UX gripes, feature wishes, and the occasional gushing thank-you — and all of it lands in one Typeform. By the second week the team is reading every response by hand, copy-pasting bugs into Linear, dropping feature requests into a "we'll look at this later" doc, and forgetting which ones were praise worth quoting in the launch post. The signal is rich and the response is messy; by the time the beta ends the team has a packed Typeform and a thin Linear board.

How GloriaMundo Solves It

We build a workflow that fires on each new Typeform response in the beta feedback survey. An LLM step reads the response and classifies it into one of four buckets — bug, UX issue, feature request, or praise — with a one-line summary and a severity guess for bugs. A conditional step routes by bucket: bugs and UX issues create a Linear issue in the engineering project with the appropriate label and the verbatim attached; feature requests create a Linear issue in the product backlog with the beta-feedback label; praise gets appended to a Notion "Beta Quotes" page for the launch post. Every response also triggers a short Slack post in the #beta thread with the bucket, the one-liner, and a link to the resulting Linear issue or quote so the team can react in real time. Glass Box preview shows the classification, the destination, and the message body before it runs.

Example Workflow Steps

  1. Trigger (webhook): Fires when a new response is submitted to the beta feedback Typeform.
  2. Step 1 (LLM): Read the response, classify it as bug, UX issue, feature request, or praise; produce a short title and, for bugs, a severity guess.
  3. Step 2 (conditional): Branch on the classification.
  4. Step 3a (integration, bug or UX branch): Create a Linear issue in the engineering project with the relevant label, the verbatim, the respondent's email, and the severity.
  5. Step 3b (integration, feature request branch): Create a Linear issue in the product backlog with the beta-feedback label, the gist, and the verbatim.
  6. Step 3c (integration, praise branch): Append the quote and the respondent's name to a Notion "Beta Quotes" page for the launch post.
  7. Step 4 (integration): Post a short message in the #beta Slack thread with the bucket, the one-liner, and a link to the Linear issue or Notion entry.

Integrations Used

  • Typeform — where beta participants submit their feedback
  • Linear — destination for bug and feature backlog items
  • Notion — quote bank for praise headed to the launch post
  • Slack — running thread that keeps the product team aware of inbound feedback

Who This Is For

Product managers running time-boxed beta programmes for a new feature or product where feedback volume spikes and dies, and where the cost of letting a bug or a feature request fall through the cracks is a missed launch insight. Especially useful for teams running closed betas with 20-200 users and a single PM coordinating the read-out.

Time & Cost Saved

Triaging 30-50 beta responses a week by hand — reading, classifying, filing, replying in Slack — takes a PM around two hours and rarely gets done evenly across the programme. This workflow keeps the bucketing consistent and the team aware in real time; the PM's time goes into the responses the classifier flagged as ambiguous and the conversations the praise quotes provoke.